Sunday, September 26, 2010

Dealing with Internet Explorer issues

(This item was originally written as a response to a request for help from a friend whose Internet Explorer was intermittently locking up.)

You can kill an unresponsive Internet Explorer (or any program) without having to reboot or shut down the PC. Press and hold the [Ctrl]+[Shift] key combination, then press the [Esc] key. This brings up the Task Manager window. If the Process tab is not open by default, click on it. This will bring up a list of running processes. Go down the list and find iexplore--click on it to highlight it, then click on the End process button at the bottom of the window to kill it. You may have to do this more than once sometimes if there's more than one IE tab or window open.

Someone once said, "The best use for Internet Explorer is to use it to download a better browser." This is true--I recommend either Mozilla Firefox or Google Chrome as an alternative--but there are also things you should do to fix the problem with IE, as well. Once you install Firefox, you should install the NoScript add-on. There's a lot of malicious scripts out there--it allows you to run scripts on a site-by-site basis, a very good idea.
Make sure that you have the latest version of IE supported by your version of Windows--for WinXP, WinVista, or Win7 this is Internet Explorer 8. You might also install Maxthon for better security and other features--but please avoid IE in general.

You probably need to update your Java and Flash, too. Download links for everything I have mentioned here are on my Internet related Links page.

1 comment:

GeekBoy said...

I generally agree with most of what you've said. I do however think you should consider pushing Ad Block Plus to less experienced users with or without No Script. No Script is nice, especially for a tech type as each of us qualifies as, however it does require too much work and too many decisions about things most people don't understand.

Ad Block Plus doesn't require any decisions to be made by the user after the initial choice of block-list, and since most malicious scripts do come from advertising sites it handles those automatically while leaving the ones on the site they're visiting running.

I will concede that No Script blocks site based scripts and as such is better. On the other hand a less experienced user is more likely to uninstall or disable No Script where Ad Block Plus doesn't create a nuisance situation.

I do feel a bit guilty blocking ads, which is what pays for the websites I visit. On the other hand the dangerous ads from unscrupulous sites and the slow down of page rendering caused by unresponsive ad servers creates a situation where I consider the social contract broken on the advertiser side, not the blocker side.